Skill League: Gamified learning platform for Product Leaders

User Engagement Metrics

• • Active Users: Percentage of users logging in weekly/monthly.
• • Completion Rate: Percentage of users who complete quizzes and challenges.
• • Streaks & Retention: Number of users maintaining learning streaks (e.g., 7-day or 30-day streaks).

Learning Effectiveness Metrics

• • Skill Progression: How many users advance from Bronze → Silver → Gold levels.
• • Assessment Scores: Improvement in quiz scores over time.
• • Challenge Participation: Percentage of users taking up new challenges.

Community Engagement Metrics

• • Discussion Participation: Number of posts, comments, and reactions in community forums.
• • User-Generated Content: Number of quizzes or challenges created by users.
• • Peer-to-Peer Interactions: Engagement in mentorship and knowledge-sharing activities.

Admin & Platform Performance Metrics

• • Admin Efficiency: Time taken to create and manage quizzes, challenges, and announcements.
• • Bug Reports & Issue Resolution: Number of user-reported issues and resolution time.
• • Feature Adoption Rate: How often new features (like AI insights or gamification elements) are used.

My Feed Page

• • Engaging Knowledge-Sharing Hub – Users can post insights, share media, and write articles to contribute to the learning community.
• • Community Engagement Features – Users can upvote, comment, and share discussions to enhance collaboration.
• • Topic-Based Navigation – Quick access to key learning topics like Product Leadership, Lean Agile, and Value Delivery.
• • Top 3 Influencers in the Hall of Fame – A dedicated section recognizes the highest contributors, boosting motivation and engagement.
• • Influencer & Colleague Recommendations – A personalized sidebar highlights top contributors and colleagues to follow for networking.
• • Dark-Themed UI – Provides a sleek, modern interface that improves readability and reduces eye strain.
• • AI-Powered Content Curation – Posts are ranked based on relevance and engagement to ensure valuable content surfaces first.

User Dashboard Page

First Version

Second Version

• • Gamification Status – Highlights Skill Influencer rank (Gold), total points, followers, and activities to motivate continuous participation.
• • Score Card for Skill Tracking – Breaks down points earned per skill category (Product Leadership, Lean Agile, Value Delivery), allowing users to monitor their growth.
• • Activity Feed – Showcases recent contributions like shared insights, reflections, and discussions, enhancing visibility within the community.
• • Secure Score Visibility – The lock icon on My Score Card suggests a privacy control feature, ensuring performance data can be restricted if needed.

Quiz Page

• • Categorized Quizzes – Users can see available quizzes clearly organized under skill categories like Product Leadership, Lean Agile, and Value Delivery.
• • Quick Info Tags – Each quiz card shows number of questions, duration (30 mins), and related skill tags to help users choose efficiently.
• • Navigation & Progress Tracking – Side panel includes Available Quizzes, Completed Quizzes, and Instructions, making it easy to track progress.

Admin Dashboard

• • Quick Metrics Overview – Displays key data like Total Active Users (352), League Participants, and Total Users (453) for easy tracking.
• • Performance Trend Chart – Tracks Active Users, New Users, and Number of Posts over time, offering valuable insights into engagement.
• • Side Navigation – Logical grouping of sections like Announcements, Quizzes, Challenges, Users, and Skills ensures easy navigation.
• • Actionable Admin Controls – Clearly visible buttons for "Add New Challenge", "Create New Quiz", and "Download Stats" enable quick actions.

Manage Quiz Page

• • Quick Overview of Quiz Stats – Displays Total Quizzes Created (19), Participation Rate (78%), and Average Score (12/20) for an instant performance snapshot.
• • Search & Filters – Users can search for quizzes and filter by type, improving navigation efficiency.
• • Quiz Status Indicators – Uses color-coded labels for quick identification.
• • Actionable Controls – Includes Edit, Resume, and Retry options, allowing admins to manage quizzes effectively.

Create New Quiz Page

1. User Adoption & Engagement

2. Content Performance

3. Business Impact & Insights

• ✅Platform is actively used by 77.7% of registered users
• ✅Quiz and challenge system is functional with multiple states for better tracking
• ✅Performance trend shows a steady increase in active users

High Engagement but Areas for Improvement

• • With 77.7% active users, engagement is strong, but tracking returning users and drop-off rates is essential to improving retention.
• • The league system is effective, but most users remain in Bronze (221 users), suggesting we need better incentives to encourage progression.

Tackling Privacy & Security Concerns

• • User data protection was a key focus, ensuring compliance with privacy policies and limiting admin access based on roles.
• • Implemented secure authentication & restricted data access for quiz scores, league progress, and personal details to other users

Gamification Drives Participation

• • Features like leagues, badges, and quiz retries increased engagement.
• • However, progression needs more incentives—offering rewards for higher leagues or custom challenges could enhance motivation.

Key Contributions & Learnings

• • End-to-End UX Ownership – Led the entire UX process, from research and persona creation to wireframing and high-fidelity UI design. Ensured that the platform aligned with the needs of product leaders.
• • Balancing Engagement & Privacy – Tackled the sensitive issue of performance transparency by implementing privacy controls (Community, My Segment, Anonymous) to let users decide how they wanted their performance displayed.
• • Data-Driven Decision Making – Used quantitative data from quizzes, leaderboard trends, and engagement metrics to refine gamification strategies and improve the user experience.
• • Collaboration & Leadership – Worked closely with admins, L&D managers, and stakeholders to ensure the platform met real-world learning needs while fostering a collaborative learning community.