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Journey Mapping for Complex, Multi-Stage Enterprise Workflows

Enterprise workflows involve multiple personas, systems, and handoffs. Standard journey mapping fails here. Learn the 4-layer enterprise journey mapping model that reveals inefficiencies, reduces downtime, and improves cross-team collaboration.

Simanta Parida
Simanta ParidaProduct Designer at Siemens
18 min read
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Simanta Parida

About the Author

Simanta Parida is a Product Designer at Siemens, Bengaluru, specializing in enterprise UX and B2B product design. With a background as an entrepreneur, he brings a unique perspective to designing intuitive tools for complex workflows.

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